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To join eBucks, visit www.eBucks.com

eBucks Contact Centre

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087 320 3200

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086 110 0062

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info@eBucks.com

International contact number

+27 11 371 3711

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Mon - Fri 08h00 - 17h00

Sat 09h00 - 12h00

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Comprehensive Global Travel Insurance

Global Travel Insurance, at no charge, will keep you covered no matter where you go in the world, when you purchase your return ticket(s) using your FNB Debit, FNB Fusion, Credit Card or eBucks. You will get up to R 5 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.


Why do I need this?

Save on your insurance and be conveniently covered for the first 90 days of your journey.

How do I get Global Travel Insurance at no charge?

To qualify for Global Travel Insurance at no charge, you require a qualifying FNB Debit, FNB Fusion or Credit Card with which to pay for your travel ticket.

Process

  • Purchase your return travel ticket(s) using your qualifying FNB card
  • Obtain your policy by:
    • Contacting the Global Travel Insurance Help Desk on: 0861 490 100 or visit www.tic.co.za/fnb
    • For emergency assistance while on travel contact Medical Services Organisation (MSO) on: +27 11 521 4575 ('Reverse-charge' your call using this number from anywhere in the world)

This offer is available to FNB Debit, Fusion or Credit Card holders below the age of 75 who are residents of any of these countries: South Africa, Lesotho, Namibia and eSwatini.

With Global Travel Insurance you get:

  • Up to R5 million cover for medical expenses
  • Cover in the event of accidental death, pre-existing medical conditions and total permanent disablement

For more information view the Global Travel Insurance Policy together with the Schedule of Benefits

For assistance contact:
Global Travel Insurance Help Desk: 0861 490 100
Medical Services Organisation (MSO): +27 11 521 4575 ('Reverse-charge' your call using this number when from anywhere in the world)

If you are over 74, FNB provides a specific type of insurance to suite your needs. For more information view the Global Travel Insurance Policy . These documents are also available from the Global Travel Helpdesk

Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it.

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AA Emergency Roadside Assistance

Never be left stranded again. Linked and Standalone Petro Cardholders receive free automatic AA Emergency Roadside Assistance which provides a helping hand when you experience problems with your vehicle.

Benefits include
Roadside Repair Service

  • Out of fuel - Provision of fuel to a maximum of ten (10) litres (cost of fuel is for cardholder's account)
  • Restarting a flat battery
  • Changing flat tyres
  • Key lock-out service to a maximum of R300 inclusive of VAT

Tow-in Service
For mechanical or electrical vehicle breakdowns.
These services are limited to forty (40) kilometres round trip. Thereafter, the additional kilometres are for the cardholder to pay.

Accident Towing*:
In the event of an accident, the AA's own towing fleet or an accredited tow contractor fleet of the AA will tow your vehicle from the accident scene to the nearest AA Quality Assured body repairer centre or to a client approved panel shop. This service is available 24/7/365 days a year.

*This service is not covered by FNB. The AA will facilitate the service and it will be for the cardholder's cost.

Stand By You

  • Request this service when your car breaks down and an armed security guard will stay with you until the AA patrolman arrives
  • In addition to personal protection, this service reduces the risk of hijacking and vandalism whilst you're on the side of the road
  • The service is only available in certain metropolitan areas

Courtesy Services**

  • Car hire
  • Overnight accommodation for you and four other passengers

**Courtesy services are covered up to a maximum of R644 inclusive of VAT for emergencies occurring more than 100 kilometres from your home.

How to use AA Roadside Assistance Service

  • In an emergency please call 0860 70 60 50 and supply your name, surname, ID number and Petro Card number*** to the consultant
  • An AA appointed contractor will be sent to provide you with assistance
  • Upon the contractor's arrival please produce your Petro Card and proof of identity for the service

***Petro Card number is the 16 digit number on the front of your card

Terms, conditions and rules apply.

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eBucks Lifestyle

FNB Private Clients Cardholders will enjoy the exclusive service of eBucks Lifestyle where a dedicated Lifestyle Assistant will assist you with:

  • All your travel arrangements including flights, car rental and accommodation
  • Gifting services like ordering flowers, wine, gift vouchers and hampers
  • Lifestyle experiences such as spa days, hot air balloon rides and luxury picnicking
  • Dining reservations
  • Sourcing sport and event tickets

In addition, FNB Private Clients will have access to the following complimentary and discount services:

  • AVIS Point2Point - your personal transfer service ensuring you will always get to where you are going in style. Depending on your reward level you qualify for 5 free local transfers per annum in an economy vehicle on your Private Clients account.
  • Speed Pass - a VIP meet and assist airport service. As an FNB Private Client you qualify for a 15% discount at over 285 international airports worldwide which means a friendly face greets you at the airport, removing language barriers and lengthy queues through customs and immigration.
eBucks Lifestyle - Private Clients          
Your Reward level 1 2 3 4 5
Avis Point 2 Point local trips per annum 0 1 2 4 5
Speed Pass service discount 15% 15% 15% 15% 15%

Contact eBucks Lifestyle
Telephone: 087 575 0050
Operating hours:
Monday to Friday from 08:00 to 17:00
Saturdays from 09:00 to 12:00
Closed on Sundays and Public Holidays

Email ebuckslifestyle@ebucks.com for queries or requests regarding holiday packages, travel benefits and Lifestyle experiences

Email complimentarybenefits@eBucks.com for queries or requests regarding complimentary benefits (Avis Point 2 Point transfers, etc.)

Terms, Conditions and Rules apply.

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Qualifying criteria

  1. ALL your FNB accounts must be active (which means you transact on them) AND in good standing (which means they are not overdrawn, in arrears or in default, and you are not undergoing sequestration or any legal process)
  2. Transact via Online Banking, Cellphone Banking, Telephone Banking (Interactive Voice Response only) or the FNB Banking App at least once a month, using your own banking profile
  3. Have a total monthly deposit of at least R32 500 into your FNB Private Clients Current Account OR maintain a minimum monthly balance of R75 000 in your FNB Private Clients Current Account

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Travel solutions

Priority Pass
Speed Pass
Comprehensive Global Travel Insurance
AA Emergency Roadside Assistance

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Leisure solutions

eBucks Lifestyle

eBucks Lifestyle

Enjoy exclusive services

Private Clients customers can enjoy the exclusive service of eBucks Lifestyle. The assistants can help with a wide range of travel and leisure arrangements.

What's hot

Dedicated Lifestyle Assistant

Private Clients customers can enjoy the exclusive service of eBucks Lifestyle. The assistants can help with a wide range of travel and leisure arrangements.

Travel arrangements

Including flights, car rental and accommodation



Gifting service

Ordering flowers, wine, gift vouchers and hampers



Lifestyle experiences

Such as spa days, hot air balloon rides and luxury picnicking



Dining reservations

Booking for that special occasion, or business appointment



Sourcing tickets

Assistance in sourcing sport and event tickets



What you get

Travel solutions
Leisure solutions

Joining made easy

Join us

Qualifying criteria

Other ways to apply

Contact your Private Advisor

Visit www.eBucks.com

First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).

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